Shipping, Returns, and General Information


Reeeally quickly. We ship from our stores to you within 1-2 business days. Meaning your new duds should arrive within 3-5 business days (if you live in Canada). Items sent internationally should be received within 10 business days.

We can do same day shipping for our Toronto peeps with Trexity. Next day shipping is available for those within Ontario/Quebec area. Ask us about the quickest shipping option for you.

You will receive an email confirmation with a tracking number. Go to the Canada Post tracking page to check the progress of your shipment.

We’ll ship anywhere! However, International returns are not accepted. Please contact for country specific shipping information and rates.

Orders shipped outside of Canada are not subject to any Canadian sales tax. Please see the tax rates for your specific province.

For orders shipped outside of Canada, please consult the customs legislations of your country. Gotstyle is not responsible for duty fees, brokerage fees or shipment delays due to customs.

Returns and Exchange

Online orders are refundable within 7 days from their pick-up date/arrival date. To initiate, e-mail our friendly e-commerce team with your order number. We’ll respond within 24 hours.

If you miss the 7-day return window we’ll hook you up with a store credit within 14 days of the purchase date.

The customer will be responsible for arranging and paying for the return shipping.

  • Sale Products
  • Gotstyle Resell Products
  • Papamkt Vintage Products
  • Gift Cards

If you’ve made a purchase at full price, and if we lower the price within 7 days, you qualify for a price adjustment! 

General Info

We’ve been specializing in both men’s and women’s custom wardrobe for the past decade, and are currently the only brand in our field offering custom services for women. Our collection of women’s clothing is a versatile mix of business wear, social wear, and casual wear – from the basics, to those unique pieces that make an outfit come together.

Visit our Booking Page

Everything starts when we meet you to discuss your needs, wants, and must-haves. You are welcome to email our M2M experts with your questions, or come in for an obligation-free consultation.  Visit our Made to Measure Page

Step 1: Free Consultation

Our custom tailoring experts, Natasha or Rico, will get to know you and introduce you to the program. You can also select your fabric and details (buttons, lining, etc) and get your measurement done to place an order upon your wish.

Step 2: First Fitting

After 5 to 7 weeks, your suit will be ready for your first fitting. Our in-house tailors will make a minor alteration if needed. Alterations can take up to 1-2 weeks.

Step 3: Product Hand-off

Your suits will be available for a final fitting, in-store pick-up, or free delivery depending on your needs. Enjoy the perfect fit and style made just for you.

Practically everything is made to our client's unique specifications. We don't have any preset models; therefore, the fit, lapels, pockets, and other critical styling applications are fully possible.

Our usual turnaround time is usually 5 to 7 weeks.

The floating chest piece is a hybrid construction of fused and half-canvassed suit, where the canvas doesn't extend onto the lapel – a crucial step in creating the proper "roll" of lapels. All our suits are either half-canvassed or fully canvassed. We do not make fused suits or suits with a floating chest piece. All Gotstyle suits have a number of hand-made operations and finishes. Check out our blog about various suit constructions for more detail! 

The short answer is no. Our suits are based on a very flexible and comprehensive Made-to-Measure system. The word "bespoke" has been taken out of its original context by an army of "get rich fast" direct dealers who sell a Made-to-Measure garment as "bespoke."  There are a lot of blogs and articles dedicated to this issue. Generally, if you walk into the shop and don't see a workshop and any suits being made, it is NOT an authentic bespoke house.

All our Premium suits are made locally, right here in Toronto, while our Bronze suits are made in Western Europe. Most of our custom shirts are made in Toronto, with the exception of hand-made shirts, which are skillfully crafted in Italy.

We are authorized resellers of some of the world's leading textile manufacturers in Italy and England. Our portfolio includes (but isn’t limited to): Vitale Barberis Canonico, Loro Piana, SCABAL, Dormeuil, Cerrutti, Emanuel Ungaro, Ermenegildo Zegna, Piacenza, Thomas Mason, Canclini,  Albini, and many others. Likewise, we only source German and Italian-made canvases, which are another important component of tailoring custom suits.