Shipping & Returns

 
SHIPPING
 
HOW LONG DOES SHIPPING TAKE? 
Reeeally quickly. We ship from our stores to you within 1-2 business days. Meaning your new duds should arrive within 3-5 business days (if you live in Canada). Items sent internationally should be received within 10 business days. 
 
WHAT IF I NEED IT LIKE, YESTERDAY?
You’re in luck! We can do same day shipping for our Toronto peeps, and next day shipping is available for those within Ontario/Quebec area. Ask us about the quickest shipping option for you.
 
IS IT POSSIBLE FOR ME TO TRACK MY ORDER? 
You will receive an email confirmation with a tracking number. Go to the Canada Post tracking page to check the progress of your shipment.
 
WHERE DOES GOTSTYLE SHIP TO?
We’ll ship anywhere! However, international returns are not accepted. Please contact shop@gotstyle.ca for country specific shipping information and rates.
 
HOW MUCH TAX/DUTY IS CHARGED ON MY PURCHASE?
Orders shipped outside of Canada are not subject to any Canadian sales tax. Please see the tax rates for your specific province. 
 
DUTY
For orders shipped outside of Canada, please consult the customs legislations of your country. Gotstyle is not responsible for duty fees, brokerage fees or shipment delays due to customs.
 

 
RETURN/EXCHANGE POLICY
Online orders are refundable 7 days from their pick-up date/arrival date.
 
RETURN INSTRUCTIONS
E-mail our friendly e-commerce team with your order number. We’ll respond within 24 hours. returns@gotstyle.ca
 
RETURNING ONLINE 
Returns are freeeeeee within Canada! We provide full returns on regular priceunworn, and unwashed with tags attached. 
 
RETURNING IN STORE
Find a Gotstyle near you to process a return. Bring your invoice for a smooth return.
 
WHAT HAPPENS AFTER 7 DAYS?
If you miss the 7-day return window we’ll hook you up with a store credit within 14 days of the purchase date.
 
PRICE ADJUSTMENTS
If you’ve made a purchase at full price and within 7 days we lower it? You qualify for a price adjustment! 

EXCHANGES 
Something not right? Snap a picture and sent it to shop@gotstyle.com 
 
NON-REFUNDABLE ITEMS 
  • Sale Product
  • Gift Cards
  • International Orders